Terms of sale

Terms and Conditions of Sale

Welcome to Natural Essence Care. Please review our terms and conditions carefully, as they govern the sale and use of our products and services. By purchasing from our store, you agree to these terms.

1. General Terms
Natural Essence Care reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the site constitutes your agreement to any changes.

2. Product Information
We strive to ensure that all product descriptions and images are accurate. However, there may be slight variations in product appearance due to natural ingredient variations and display settings.

3. Pricing and Payment
All prices are listed in EUR (€) and are inclusive of applicable taxes. Payment methods accepted include major credit cards, PayPal, and other payment gateways as specified at checkout.

4. Order Process

  • Order Confirmation: Once an order is placed, you will receive an email confirmation.
  • Order Processing: Orders are processed within 1-2 business days.
  • Order Cancellations: Orders may be canceled before shipment by contacting our customer support team. We cannot cancel orders once they are shipped.

5. Shipping and Delivery
Please refer to our Shipping Policy for information on delivery times, rates, and locations served.

6. Returns and Refunds
If you are not satisfied with your purchase, you may request a return or exchange in accordance with our Return Policy. Please note that some items may not be eligible for returns due to hygiene reasons.

7. Liability
Natural Essence Care is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products purchased from our store.

8. Governing Law
These Terms and Conditions are governed by the laws of Yvelines, France. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts of CHATOU.

9. Contact Information
For any questions regarding these Terms and Conditions, please contact us at support@naturalessencecare.com.

Thank you for choosing Natural Essence Care. We appreciate your trust and are committed to providing you with high-quality, natural skincare products.